Complaints

Complaints Policy

At Ecorys, we are committed to delivering high‑quality, independent research, advisory and management services. We value professionalism, integrity and respect in everything we do, and we take feedback seriously as part of our commitment to continuous improvement.

If you are dissatisfied with any aspect of our work or the way our services have been delivered, we encourage you to let us know. Raising a complaint gives us the opportunity to listen, learn and put things right where appropriate.

All complaints are handled fairly and confidentially.

For Ecorys UK operations please visit Ecorys UK’s Client Complaints Policy.